Terms & Conditions

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O2 For U – Terms & Conditions

Last Updated: November 2025

Welcome to O2 For U. By accessing, purchasing from, or receiving services from O2 For U (“the Company,” “we,” “our,” or “us”), you agree to be bound by the following Terms and Conditions. These terms apply to all clients, including clinics, dental offices, veterinarians, surgery centers, and any business receiving medical gas products or related services.

If you do not agree with any part of these Terms and Conditions, you should discontinue use of our services.

1. Business Services

O2 For U provides cylinder-based medical gases, including but not limited to:

• Oxygen
• Nitrous Oxide
• Carbon Dioxide
• Medical Air
• Nitrogen
• Compressed Gas N.O.S.

We also provide delivery, cylinder pickup/exchange, and equipment preparation services.

All products and services are intended for business/commercial use only. We do not sell to residential consumers.

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2. Pricing & Billing

All prices for gas products and delivery services are subject to change without notice.

Pricing may vary based on:

• Cylinder size
• Delivery distance
• Frequency of service
• Market fluctuations
• Volume of usage

Invoices are due according to the payment terms stated on each invoice. Unless otherwise stated, the default payment term is Net 30.

Late payments may be subject to late fees or suspended service.

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3. Delivery Policy

Deliveries occur on scheduled routes or by special request.

3.1 Standard Delivery

Standard delivery is provided during normal operating hours. Delivery days vary by region.

Customers are responsible for ensuring:

• Facility access
• Updated entry codes (if applicable)
• Designated drop areas

3.2 Rush / Same-Day Delivery

Non-scheduled or same-day deliveries may incur an additional fee.

Rush delivery fees vary depending on urgency, distance, and labor requirements.

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4. Cylinder Ownership & Responsibility

All cylinders provided by O2 For U remain the property of O2 For U unless explicitly stated otherwise.

Customers are responsible for:

• Preventing loss, theft, or damage to cylinders
• Storing cylinders securely and in compliance with local safety regulations
• Returning empty cylinders in good condition

Lost or damaged cylinders may be billed at full replacement cost.

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5. Refusal or Suspension of Service

O2 For U may refuse or suspend service for any of the following:

• Unsafe site conditions
• Repeated non-payment
• Customer misuse of cylinders or equipment
• Violations of these Terms and Conditions

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6. Account Closure Fee

If a long-term commercial account is closed for any reason—including, but not limited to, acquisition by another organization or transition to a competing vendor—O2 For U may apply a one-time Account Closure Fee of $450.

This fee covers administrative costs associated with:

• Closing the account
• Reconciling cylinder counts
• Finalizing inventory
• Updating compliance records
• Processing final invoices

This fee may be applied regardless of the customer’s tenure unless prohibited by law.

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7. No Contracts – Month-to-Month Service

O2 For U does not require long-term service contracts.

All customers are served on a month-to-month basis, and either party may discontinue service at any time, subject to:

• Payment of outstanding balances
• Return of all cylinders
• Applicable Account Closure Fee (see Section 6)

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8. Returns & Exchanges

Medical gas cylinders, once delivered, cannot be returned for credit due to safety and purity regulations.

Cylinder exchanges occur only through our standard swap program.

If a cylinder is defective or contaminated, notify us immediately for replacement.

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9. Compliance & Safety Requirements

Customers must comply with all safety regulations pertaining to the handling and storage of medical gases, including:

• OSHA requirements
• FDA purity and handling guidelines
• Local fire code storage distances
• Securing upright cylinders (chains, straps, racks)

O2 For U reserves the right to withhold delivery if conditions are unsafe.

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10. Liability

O2 For U is not responsible for:

• Customer misuse or mishandling of gas cylinders
• Improper storage or lack of securing cylinders
• Medical outcomes or clinical decisions based on the use of gases provided
• Losses due to delays caused by weather, emergencies, or vendor interruptions

Our maximum liability for any claim shall not exceed the amount paid by the client in the previous 30 days.

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11. Privacy Policy

Customer information is kept confidential and used only for:

• Billing
• Delivery scheduling
• Communication about services
• Legal compliance

We do not sell customer information.

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12. Changes to Terms

O2 For U reserves the right to update or change these Terms & Conditions at any time. Updates will be posted on our website with a revised “Last Updated” date.

Continued use of our services after changes constitutes acceptance of the revised terms.

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13. Contact Information

For questions regarding these Terms & Conditions:

O2 For U, Inc.

Email: admin@o2foru.com

Phone: (918) 227-9995